An absolute disaster for United Airlines as they handled an over crowded flight in the worst way.  They literally drug one man off the flight while he was kicking and screaming.

 

I understand it was a tough spot for everyone but at some point a bit of human decency has to step in and say, "this is not the way to handle the situation."  The flight had overbooked by four people and when nobody would volunteer to take another flight, United Airlines did a random drawing and kicked four people off.  One of them wasn't willing to go.  He says he was a doctor and it was crucial for him to get home asap to see to some of his patients.  The video shows how badly United Airlines handled the situation.